Thursday, 11th March, 2010
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As a legal services company specialising in estate planning we hold a lot of personal information about our clients. It is, therefore, essential to us that we have the back up of a company like Advance Computers to ensure the smooth running of our business and the security of our clients information.
The additional benefits afforded to us by using Advance include secure remote login to work PC's and web site and email hosting. We also use Advance for the development and maintenance of our web sites." Director Alex Crate
Carl and the ACS team have constantly provided an excellent, value for money service for my company. ACS has advised me on the most cost effective solutions for my business' needs and has saved us from incurring unnecessary expenditure.
ACS has set up my IT equipment; designed and built our very impressive website, hosts all of our email systems and advises us with technical queries.
I need a IT system that i can depend on to be able to work and communicate with my customers who are based around the world. I receive 200 emails a day and I need reliability from my IT equipment and systems. I was badly let down by a well known, large high street IT retailer recently where I had spent a lot of money on a laptop that failed within two months. The retailer would not deal with my problem in store; I needed to arrange to meet a courier who took my laptop away to be repaired. The retailer provided no progress updates on the repair and only after it could not fix my laptop after one month was I offered a refund, which then took two weeks for them to send me a cheque. In the meantime I went to ACS who built me a laptop to a high specification within 24 hours, enabling me to continue to work without impacting my ability to earn revenue. This laptop from ACS was almost half the price and twice the spec of the one I had bought elsewhere only two months before. Should I ever have any issues with the new laptop, I know Carl will be able to fix the problem, in store within a day. As a start-up company, the last thing I need to worry about is a problem with my IT equipment and thanks to ACS I have enjoyed robust and reliable service, which has allowed me to concentrate on running my business. I will be buying all of our IT equipment from ACS in the future.
When I have had any technical queries ACS has provided prompt and accurate advice and guidance, often out of business hours. ACS' knowledge and experience was invaluable during the design of our website. I am sure ACS could have charged us a lot more for the service it provided and the end result is beyond our expectations.
We shall continue to work in partnership with ACS; Carl and his team understand my business needs and provide a professional and personal service of a very high standard.
Paul Carter Hemlin
Founder of Contract Management Direct Ltd
www.contractmanagementdirect.com