Remote Computer Support
With our secure remote connection we can connect to your PC at home or work, all you need is an internet connection.
For more details please contact us on 01904 653789
Privacy & Cookies
Advance Computer Systems understands that privacy is important to you. While we value and respect our customer’s privacy, we also recognise that we may at times need to collect certain information about our customers in order to provide an effective service but in a way that is in keeping with your rights under the law and our obligations.
This privacy notice serves to explain how Advance Computer Systems uses any personal data that may be collected from you, how it is processed and what rights you have by law relating to the storage of your personal data.
Information that Advance Computer Systems may collect
In order to provide you with the service that you require from our business, we may at times need to collect personal information, be it from our website, emails or written communications. Such information may include, for example, your name, telephone number, address or any other details that are pertinent in order to carry out the service in which you are interested.
Your information will only be used to supply or provide the service in which you have expressed interest in or to handle your account with us.
Advance Computer Systems use ‘cookie’ technology to record or track information about our visitors to our website. This is not personal information and is used simply to assist you in using our website more effectively and so that we are able to track page visits and hits.
Your rights under GDPR
You have the following rights under the GDPR, which Advance Computer Systems will always work to uphold:
• The right to view or access any personal information that we hold about you
• The right to have any of your personal information rectified if the data we hold is incomplete or inaccurate
• The right to ask us to delete any personal information of yours that we hold
• The right to restrict and prevent the processing of your personal information
• The right to object to us using your personal information for a certain purpose
Further information about your rights under GDPR can also be found from the Information Commissions Office.
Access to your personal information
You have the right to ask us to provide you with a copy of any personal data that we hold about you or have any inaccuracies corrected. Please e-mail any requests in writing to Advance Computer Systems, email@example.com.
How long will you keep my personal information?
We will not keep your personal information any longer than is needed, in connection with the reason(s) for which it was originally collected. We only retain information that is necessary to provide our service to you, for as long as it is relevant to our full agreement with you. Once your personal information is no longer needed, your data will be completely deleted.
Will you share my personal information?
In some circumstances, it may be that we are legally required to share particular data, which could include yours, for example if we are complying with legal obligations, are involved in legal proceedings or due to a court order.
It may also at times be necessary to contract with third-party companies in order to supply services to you. In certain cases, such third-party companies might require access to some or all of your personal information that is held by us. However, should any of your personal information be required by a contracted third-party company, we will always take steps to make sure that your personal information is handled securely, safely and in full accordance with your rights.
Advance Computer Systems take security seriously. We store all personal data on a secure server. While we strive to protect your personal data at all times, we cannot completely guarantee the security of any information you provide us with, due to the nature of the internet.
Occasionally, we may need to make amendments to our privacy notice. As a result, we recommend that you check this page periodically in order to review our current policy that we hold in place.